Shipping Policy

At LittleLock, we work to process and deliver your order as quickly and reliably as possible. This Shipping Policy explains our order processing, estimated delivery times, tracking, and what to do if there is an issue with your shipment.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Once your order has been processed and shipped, you will receive shipping confirmation and tracking information when available.

Orders are not typically processed on weekends or major holidays.

Estimated Delivery Time

After processing, estimated delivery time within the United States is 3–5 business days.

Please keep in mind that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, high shipping volumes, or other transportation disruptions.

Free Shipping

LittleLock offers free shipping on eligible orders where indicated on our website or during checkout.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once tracking information becomes available, it will be provided through your order confirmation or shipping notification.

You can also use the Track Your Order page on our website to check the latest available status of your shipment.

Please allow some time after receiving your tracking number for the carrier's tracking system to display its first update.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, contact us immediately at support@littlelock.com.

We will make reasonable efforts to update the information before fulfillment, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Delivery Issues

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking:

• Around your property and usual delivery locations
• With other members of your household
• With neighbors who may have received the package
• With the shipping carrier using your tracking information

If you still cannot locate your package, contact us at support@littlelock.com and we'll help you review the available tracking information and determine the appropriate next steps.

Delayed Shipments

Occasionally, a shipment may experience an unexpected carrier or transportation delay.

If your tracking has not updated for an extended period or your order is significantly outside the estimated delivery window, please contact us at support@littlelock.com so we can look into the shipment.

Damaged Packages

If your product arrives damaged, please contact us as soon as possible.

Include your order number and clear photos or videos of the product and packaging so our team can review the issue and assist you.

Please refer to our Return & Refund Policy for additional information regarding damaged, defective, or incorrect products.

Multiple Packages

In some cases, products or components within the same order may be shipped separately. If this occurs, you may receive more than one package or tracking number.

Receiving one package does not necessarily mean the remainder of your order has been lost or omitted.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change your shipping address or request a cancellation, contact us immediately at support@littlelock.com.

Once an order has entered fulfillment or shipped, we may not be able to modify or cancel it.

Contact Us

If you have any questions about your order, shipping, delivery, or tracking, please contact us at:

Email: support@littlelock.com

Please include your order number when contacting us so we can assist you as quickly as possible.

LittleLock
Safer spaces for the little ones who matter most.